Contact center Monitor Direct. Service

Monitor Direct is specialized in telesales, both inbound and outbound:

B2C-oriented services:
- Lead generation
- Welcome and follow-up calls on DM deliveries
- Up-sales and cross-sales programs by client’s customer base
- Customer search and acquisition programs based on cold rings-around
- Inbound sales lines for remote sellers, TV and Internet shops

B2B-oriented services:
- B2B database processing – actualization, augmentation, decision maker detection, etc.
- Telesales within ‘call-delivery-call’ programs